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Resources available here

As an ePayment user, once logged in, you will have access to a variety of documents and resources. For example, if you are a Virtual Terminal user, you can find the following:

  • Incident Response Plan summary sheet 
  • UBC IT's Incident Response Plan 
  • ePayment Virtual Terminal Terms of Use
  • PCI compliant procedures on obtaining, storing and disposing credit card information

ePayment Administrative System/Virtual Terminal

In addition to the reference material and documents here, you should have access to the ePayment Admin System. (Note: if you are a Virtual Terminal user, this portal is the Virtual Terminal in which you process your payments). Depending on what access level you have been granted, you may be able to:

  • View account payment
  • View payment logs and reports
  • Issue refunds
  • Process transactions (ePayment Virtual Terminal)

Those resources can help you reconcile the transactions on your merchant system and ePayment. 

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