Resources available here
As an ePayment user, once logged in, you will have access to a variety of documents and resources. For example, if you are a Virtual Terminal user, you can find the following:
- Incident Response Plan summary sheet
- UBC IT's Incident Response Plan
- ePayment Virtual Terminal Terms of Use
- PCI compliant procedures on obtaining, storing and disposing credit card information
ePayment Administrative System/Virtual Terminal
In addition to the reference material and documents here, you should have access to the ePayment Admin System. (Note: if you are a Virtual Terminal user, this portal is the Virtual Terminal in which you process your payments). Depending on what access level you have been granted, you may be able to:
- View account payment
- View payment logs and reports
- Issue refunds
- Process transactions (ePayment Virtual Terminal)
Those resources can help you reconcile the transactions on your merchant system and ePayment.