With UBC’s Digital Payment Program to replace ePayment launched, all ePayment onboarding requests will be redirected to DPP

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Web Service Setup Request

Ready to proceed with ePayment Web Service?

If you and your Developer have reviewed ePayment Web Service and would like to move forward, please follow the next steps. Please contact us if you have any questions or inquiries.

Next Steps

Set up Merchant Web Service:

If you do not yet have a website/shopping cart (Merchant Web Service), you will need to set up one up. It has to satisfy the security, technical and PCI DSS requirements of ePayment Web Service. If you do not have a Developer who can design, develop and implement one, then please contact us.

Request an ePayment merchant account:

Please fill out the following forms and submit back to the ePayment Support team:

  • ePayment Web Service Account Setup Form: once an account has been created, you will be notified of your merchant code, user ID and password. Note: these credentials are for your shopping cart to connect to ePayment. They are not to be used to log into any system.
  • ePayment Administrative System Access Form: this is to request access to ePayment Admin to look up payments and reports, as well as issue refunds. Unless you also wish to obtain ePayment Virtual Terminal access, please do not select "Make a Payment" access. *Prerequisite instructions before filling up the form can be found here: https://epayment.it.ubc.ca/node/147.

Please note: ePayment requires GL codes from the legacy FMS system - please see accounting information.

To start, a new merchant request needs to start with an FDM request process to create a new epayment worktag. This request is made in WorkDay by the person(s) with a Cost Centre accountant(CCA) role in the faculty/department. The ISC data analyst sets up the worktag and will provide an equivalent GL code (chartfield string) which merchant needs to supply as part of the merchant request form submitted to the ePayment team. Please connect with your Cost Centre Accountant, and review UBC Finance for more information: https://finance.ubc.ca/changes-finance-processes

Integrate with ePayment Web Service:

Your Developer can now proceed with integrating your Merchant Web Service with ePayment. Please ensure that any firewalls associated with your Merchant Web Service is open to the ePayment servers.

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