With UBC’s Digital Payment Program to replace ePayment launched, all ePayment onboarding requests will be redirected to DPP

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UBC ePayment


November 2023 - Please note: with UBC's Digital Payment Program launched, ePayment is no longer accepting any requests to open new accounts. All requests will be redirected over to the DPP team. You may find more information here: https://vpfo-dpp-2022.sites.olt.ubc.ca/

UBC ePayment is an enterprise level service offered to UBC entities by UBC IT that allows those participating UBC departments/merchants to process financial transactions online. Depending on the needs of the department, merchants can sign up for one or more of the three key ePayment components to process payments: Web Service, Student Financial Account and Virtual Terminal. Merchants are able to search/view these transactions, issue back refunds, and view payment reports via the ePayment Administrative System. Authorized transactions will be transmitted from ePayment to Workday daily, provided the ePayment account has been set up with the correct GL code / workday tag.

The differences between the three key ePayment components are summarized below:

ePayment Component Merchant system required Payment type permitted Best suited for
ePayment Web Service Shopping Cart/Website
  • Credit Card (VISA, MasterCard)
  • Interac Online
  • merchants looking for an electronic/online payment gateway for their website or shopping cart
  • allows secure, real-time authorization of payments made by merchant clients
  • participating departments include UBC Parking, Food Services and Faculty of Medicine
ePayment Student Financial Account Merchant "student" system
  • Credit Card (VISA, MasterCard)
  • Interac Online
  • EFT
  • merchants looking for a centralized and secure online location to display student account information and process their payments
  • students log onto the Student Service Centre (SSC) to access their account and make payments online
  • participating departments include Tuition, Housing, Library and Undergrad Admissions
ePayment Virtual Terminal Virtual Terminal computer
  • Credit Card (VISA, MasterCard)
  • merchants who do not have a website, have low volumes and/or those whose transactions are predominantly conducted through fax and mail
  • allows secure, real-time authorization of payments made by merchant staff via the web based "Virtual Terminal"

Note: UBC ePayment is subject to Payment Card Industry Data Secruity Standard (PCI DSS) compliancy. As such, all participating UBC merchants are required to be compliant with all ePayment terms and conditions in order to maintain compliancy.

To quickly get started, determine which of the following scenarios most closely resembles yours:

I am interested in ePayment or already have an ePayment account set up for my department. I would like to request updates to my ePayment account, arrange training sessions for my staff, etc.

My department is using ePayment. I will be using this service and want some training and/or access to user material.

My department is interested in ePayment. I am a developer or IT administrator and I’m looking for technical documentation to help me get started and understand what is required for ePayment implementation.

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